FULL SEND KITS: BUNDLE & SAVE FITMENT-CONFIRMED PARTS EXPERT SUPPORT 7 DAYS A WEEK FREE SHIPPING — US & CANADA FULL SEND KITS: BUNDLE & SAVE FITMENT-CONFIRMED PARTS EXPERT SUPPORT 7 DAYS A WEEK FREE SHIPPING — US & CANADA
BECOME A DEALER Wholesale pricing for shops & builders

// SUPPORT

FREQUENTLY ASKED QUESTIONS

Fitment, shipping, returns, and tuning — the answers to what diesel truck owners ask us most. Still stuck? A Tuned Rep is a call away.

Fitment

How do I know a part fits my truck?

Use our vehicle fitment finder to enter your year, make, model, and engine, or go straight to your platform page — like 6.7L Powerstroke or L5P Duramax — to see only the parts confirmed to fit. Every product page also lists the exact year range, cab, and bed configurations it covers.

What if a part doesn't fit after I order?

If a part matched through our fitment tools doesn't fit as described, we make it right — we'll exchange it for the correct part and cover return shipping, even on final-sale items. See our Fitment Guarantee for details.

My truck has a swapped engine or custom setup — can you help?

Absolutely. Call a Tuned Rep at 888-322-4233 before you order and we'll spec the right parts for your exact build.

Shipping

Is shipping really free?

Yes. Every order ships free across the US and Canada — no calculated freight, oversize surcharges, or brokerage fees at checkout. See Shipping & Freight for full details.

How long until my order ships?

In-stock orders are dispatched within 2–3 business days. You'll get a tracking number by email when it leaves the warehouse — allow up to 48 hours for tracking to go live.

Do I pay duty or taxes shipping to Canada?

In most cases, no. Our steel exhaust is American-made and generally qualifies for duty-free treatment under the USMCA trade agreement. We prepare the customs paperwork to support that origin. Full details on our Shipping & Freight page.

How do I track my order?

Use the tracking number in your shipping email, or check status any time on our order tracking page.

Returns & Warranty

Can I return an exhaust, EGR kit, or tuner?

Exhaust systems, race pipes, EGR kits, and tune files are final sale — standard across the diesel industry, which is why we built accurate fitment tools. Damaged, defective, or wrong items are always made right. See Returns & Warranty.

My order arrived damaged — what do I do?

Email or call us within 48 hours of delivery with your order number and photos of the item and packaging. We'll arrange a replacement at no cost to you.

Is there a warranty on tuners?

Yes — defective devices are covered by a 90-day manufacturer warranty. Custom tuning is otherwise final sale since licenses lock to your VIN. See Returns & Warranty.

Tuning

Which tuner is right for my truck?

It depends on your platform, goals, and supporting mods. Browse our tuners or call 888-322-4233 and we'll match you to the right one. Prefer it done for you? A Full Send Kit comes matched out of the box.

Do I need a tune to run your exhaust or EGR kit?

It varies by setup. Some parts are standalone; others perform best paired with tuning. Check the product page or ask us — see Tune Support for help.

// STILL HAVE QUESTIONS?

Can't find your answer here? Call a Tuned Rep at 888-322-4233 or send us a message — we're happy to help you get it right.